973-298-6908 | Contact Us | Log in

Support PlansImage_hand_wirting_service

As a business in today’s competitive economy, we know the most important thing about technology for you is that IT just works.  No expensive downtime, no hiccups, no frustrated workers and especially, no loss of service to your clients!

We also know how important it is that IT support doesn’t cost a king’s ransom.

Managed Service Plans from IT Radix are designed to make sure your computer systems stay up and running at a price you can afford.

Top quality, state-of-the-art Managed Services

We monitor AND maintain your network and computers to prevent problems before they happen.  How?

For a reasonable, budget-able monthly fee:

  • We keep your network and computers current with the latest software updates, anti-virus and critical security patches.
  • We keep an eye on the status and general health of your computer systems 24/7, each and every day. With our remote monitoring tools, we can detect and prevent the vast majority of potential IT issues—BEFORE they happen.
  • We don’t rely ONLY on automated tools – every month, an experienced tech consultant reviews your computers and network from soup-to-nuts—we call it Monthly Proactive Maintenance and it’s designed to supplement our state-of-the-art tools.

INCLUDED are the key components of a healthy best practice Computer Network:

  • Reliable backup of all your critical business data – both a local image backup (easy to retrieve and recover) and a second data backup in the Cloud for added offsite protection
  • Backup monitoring and testing
  • Anti-virus software and updates
  • 24/7 alerting to potential issues

PLUS special extras for our Managed Service clients

  • Higher priority for your support
  • Discounted rates for additional support and project needs
  • Monthly System Health reports
  • IT Strategy Review and Planning

Choose the Plan that’s right for you

We know IT is not one size fits all, so our plans come in three sizes—choose the one that fits you:

Keystone IT:  Covers your servers and key network devices such as firewalls.

Cornerstone IT:  Adds your PCs and laptops to the coverage and includes an annual allowance of IT help desk support hours.

Capstone IT:  Builds off Cornerstone, adding FULL IT help desk support for all existing computers and users so that you can anticipate your monthly IT support costs.

 

Why join our Managed Service Program?

More and more small business owners are looking to Managed IT Service plans to keep their technology running smoothly, allowing them to focus on running their businesses instead of dealing with constant technology issues

  • Reduced IT support costs
  • Improved network availability
  • Improved productivity
  • Peace of mind so that you can focus on running your business

 

Interested to find out more about how a Managed Services program can benefit your business, save you money and give you peace of mind?

We’d love to talk with you about our Managed Services program and give a FREE Quote for your network.  We’ll even give you 2 FREE hours of support to resolve a current issue.  Or use your 2 FREE hours to have us audit your systems for potential problems.  Contact us by completing the form at the right of this page.